Shipping:

Items will be shipped by a courier or Royal Mail on the same or next business day of receiving full payment.

You will received tracking information once order is dispatched 

Delivery time:

STANDARD DELIVERY: 2-3 working days  £ 0.00 (on order over £15)

STANDARD DELIVERY: 2-3 working days  £ 1.99 (on order under £15)

NEXT DAY DELIVERY: £4.99

INTERNATIONAL DELIVERIES: 3-7 working days £ 15.00

 

Returns:

We will always help you to have a 100% positive happy buying experience.

Contact us if you are unhappy about any aspect of your purchase from us.

We only want five star feedback from you so buy with confidence.

If you change your mind for any reason, you are able to return an unopened item to us for Return within 30 days of it being received by you.

In the unlikely event of an item being received damaged or faulty you have 30 days from date of dispatch to report this to us for Return.

To arrange a return please contact us and we will be more than happy to arrange this for you. All you need to tell us is which item you wish to return and the reason why.

We will process your refund / replacement as soon as your item is received back into our warehouse. Replacements are subject to availability and if not available a refund will be actioned.

Return Address:

Designer Homeware Ltd  Unit J14
Big Yellow Self Storage
Unit A, Horspath Estate